General Dynamics Mission Systems (GDMS) overcame new challenges and implemented innovative strategies to maintain International Monitoring System (IMS) minimum requirements during the COVID-19 pandemic. GDMS focused on five areas: on-site spares, enhanced training material, refined quality assurance processes, development of remote preventive maintenance, and the health and wellbeing of team members, in order to maintain the resilience of the CTBT monitoring regime.
GDMS launched remote training curricula to further local operator maintenance capabilities and implemented video procedures to enhance troubleshooting effectiveness. These remote training opportunities provided GDMS with valuable information regarding the nuances of local conditions and environments in response to the pandemic. GDMS tailored preventive maintenance plans to identify station specific needs to safeguard stations from critical failures. Efforts to secure team member safety and wellbeing in their daily operation through shift-scheduling, instant- and video-focused communication methods, and regular seminars and workshops effectively advanced inter-team knowledge and created a more efficient work structure while maintaining health and safety requirements.
These measures, while critical in the midst of the COVID-19 pandemic, revealed many lessons learned regarding efficiency, communication, and innovation. GDMS looks forward to continuing implementation after the pandemic in daily operation and unforeseen circumstances.
Innovative strategies and lessons learned from the GDMS COVID-19 pandemic response highlight valuable avenues of continued improvement in order to maintain operational capability during and beyond the pandemic.